HORST GROUP — Privacy Policy
Last Updated: October 08, 2025
1. INFORMATION WE COLLECT
We may collect the following information:
• Personal Identification Information:
Name, phone number, email, home or job-site address.
• Project & Service Information:
Photos/videos of job sites, access instructions, measurements, service notes, and installation documentation.
• Technical Information:
IP address, browser type, cookies, and usage data collected automatically through WordPress.
• Payment Information:
Processed securely through third-party providers. Horst Group does not store card numbers.
2. HOW WE USE THE INFORMATION
We use your information to:
- Provide home improvement, installation, design, and construction services
- Schedule visits and communicate updates
- Prepare estimates, invoices, and documentation
- Improve customer service and operational processes
- Comply with legal, safety, and accounting obligations
We do not sell or rent personal information to third parties.
3. PHOTOS & JOB-SITE DOCUMENTATION
Technicians may take photos or videos before, during, and after service for:
- Documentation
- Quality control
- Warranty and safety records
- Internal reporting
No images are shared publicly without your consent.
4. COMMUNICATIONS & OPT-OUT
We may contact you by phone, SMS, or email for project updates, scheduling, and service-related matters.
To opt out of SMS communication:
Reply STOP or email admin@horstgroup.net with subject “Unsubscribe.”
5. DATA RETENTION
We retain personal and project information only as long as necessary to:
- Provide services
- Maintain business records
- Comply with legal and regulatory requirements
Data is deleted securely once retention periods expire.
6. INFORMATION SECURITY
We apply administrative, technical, and organizational measures to protect your personal information.
Although no system is fully secure, we follow industry-standard safeguards.
7. SUBCONTRACTORS & THIRD-PARTY PROVIDERS
Subcontractors may receive limited information required to complete the contracted services.
Our website may contain links to external sites; Horst Group is not responsible for their privacy practices.
8. CALIFORNIA CONSUMER RIGHTS (CCPA/CPRA)
California residents may request:
- Access to personal data collected
- Deletion of personal data (when allowed by law)
- Disclosure of how their information is used
Requests may be submitted to admin@horstgroup.net.
9. CHILDREN’S PRIVACY
Our services are not intended for individuals under 18, and we do not knowingly collect children’s data.
10. COOKIES & TRACKING TECHNOLOGIES
Our WordPress website uses:
- Essential WordPress cookies
- Contact Form 7 functionality cookies
- Performance and security cookies
- Possible third-party cookies from plugins (reCAPTCHA, Google Analytics, hosting tools)
You may disable cookies through your browser settings.
11. UPDATES TO THIS POLICY
We may update this Privacy Policy periodically.
The most current version will always be available at:
12. CONTACT US
Horst Home Improvement LLC
134 Chapel St, Newark, NJ 07105 — USA
Phone: (908) 400-6009
Email: admin@horstgroup.net